Turns out I'm not the only one to be sourly discontent with restaurant service culture here in Korea. I wish I'd known about this (old) post when I was writing up my screed about Passion 5 (great bakery, HORRIBLE service in the restaurant) -- Joe hits the nail on the head, and touches on most of the same points I did, but better, and more thoughtfully.
It's vindicating to read. So... Zenkimchi on "Korean restaurants have sh***y service" part one
And part two: "Korean restaurants don't know their asses from their elbows about making customers happy."
To go with my piece: Nice design = crappy service.
I won't feel totally vindicated until I have an apology from Passion 5, in the form I asked at the end of my rant. But at least somebody agrees with me.
All of this also amounts to further support for why I almost actively avoid foreign restaurants while I'm in Korea. Why bother? It's overpriced, often pretentious, and the wait staff (often/usually) doesn't know how to give western-style service anyway. Why not go to a Korean restaurant, where at least the service is what you expect, and the dining atmosphere and style fit the type of service?
PS: Fatman Seoul also adds a discussion of restaurant service culture in Korea, which is worth reading, here.